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1. Class size: We run events for small groups and courses for up to 8 people. The number of people attending certain events may vary. Bookings are made on a first come, first served basis, and are confirmed by payment in full via our website. As places are limited, book early to avoid disappointment.

2. Confirmation of booking: You will receive confirmation of your booking on receipt of your course fee by email. Pre-course information will be emailed separately if required.

3. Materials: All course materials are provided, unless otherwise specified.

4. Allergies: Light refreshments are provided throughout courses and events. On booking, please make us aware if you have any allergies. We recommend people bring their own packed lunch for day courses. We accept no liability for food or drink consumed on the premises.

5. Cancellation policy: If for some reason you need to cancel your place on a course or event, we require a minimum of 4 weeks’ notice of cancellation to offer a full refund (less our payment agency costs such as Eventbrite fees that we pay and our non-refundable). No refund will otherwise be given. We do not offer refunds for failed attendance due to ill health or other circumstances; in this case The Stores Studios will retain 100% of the full fee. We reserve the right to cancel or rearrange courses and events for any reason. In the event of this you will be offered an alternative course date, transfer, or repayment in full.

6. Location: Unless otherwise stated all courses are based at The Stores Studios, Silver Street, Gastard, Corsham, Wiltshire, SN13 9PY.

7. Parking: Parking is limited onsite to 3 cars only, and users do so at their own risk. Alternative street parking can be found on Lanes End and/or Coppershell just a few minutes’ walk away. See How to Find us on our website for more information.

8. Accessibility: Our courses take place on the first floor of the building and unfortunately, we are unable to offer disabled access at this time.

9. Copyright: All courses are the intellectual property of the artist/tutors and The Stores Studios. No part of the course may be copied or reproduced without prior permission in writing from the author.

10. Vouchers: Our gift vouchers are available for monetary value and may be redeemed against the cost of our courses. Vouchers are non-refundable, but the buyer has a right to cancel the purchase at any time up to 14 days and receive a refund, as per. Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. No change is given if the voucher value exceeds the total cost of the course it is redeemed against, but the remaining credit may be used towards another course or service with us. Gift vouchers are valid for one full year from the day it was purchased and may not be redeemed after this date. Vouchers may be purchased for specific courses, and in this instance, have a monetary value that is not displayed to the recipient, only the purchaser. Our course fees go up for a variety of reasons and should our course fees increase before the voucher is redeemed an additional fee may be payable by the recipient on booking. Once a voucher has been redeemed towards a course, our usual course booking terms will then apply.

11. Personal data: We will collect, process and hold your personal data according to our privacy policy and in adherence to the General Data Protection Regulations effective from 25th May 2018. Our privacy policy is available on our website home page.

12. Use of images: We sometimes take photographs during courses; studio hire sessions and events. We may publish these images for the purposes of marketing in print or online. By accepting these terms and conditions you will be consenting to your image being used for the purposes outlined above. You have the right to withdraw consent for the use of your image and to have occurrences in electronic media or published material be removed or destroyed where possible. If you would like to have instances of your image removed from publicity, then please send us written instruction by email or printed letter. In the case of children (under 18) we must obtain separate written consent from a parent or guardian to publish their image.

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